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Why choose Koala Hosting

We pride ourself in giving our clients the best possible service, and If you don't find what your looking for mail us with your requirements and we will set up a package that suits your specific needs. We offer 99.9% uptime, and 30 day moneyback guarantee.

Domain names

Versatile Layout

  • A good Australian domain name is designed for people and for search engines. It can help your search engine rankings to include your most important keywords in your domain name.

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Stunning Colors

Monthly search engine submission

Submit and resubmit your site to 400+ search engines and directories. Monthly updates keeps your website fine tuned in search engines.

More about colors...


If there are any questions you may have that are not covered in the below section, please contact us via the enquiry form


Can I upgrade or downgrade my account?

You can upgrade or downgrade your account at any time.

Will I have unlimited access to update my pages?

You have unlimited access via FTP 24-hours per day. You can upload files to your web site at any time.

Does KOALA HOSTING handle domain registrations?

Yes. We will contact your domain registrar once your account is activated to request either a domain name registration or transfer.

Can I transfer my domain name to KOALA HOSTING?

Yes. Many of our customers have transferred their domains to us. When you order from us, we will submit your domain name to be transferred.

Can I use my account for commercial purposes?

Yes, you can use your account for commercial purposes.

To edit my site, do I need to use a NT or UNIX computer?

You don't have to be using a NT or UNIX computer to edit your webpage. Any computer with Internet access should be sufficient.

What kind of equipment does KOALA HOSTING use?

dual Intel(R) Pentium(R) 4 CPU 3.00GHz Linux (Apache)

How fast is your connection?

We are located in a facility with multiple redundant DS-3 connections to AT&T, Sprint, & GTE the Major Internet Backbones. We also are connected to QWest for assured reliability. This means that your connection will always be fast, and if a DS-3 should go down or be clogged with traffic, your site will still be available through one of the other DS-3's. A typical download speed from our servers when using a cable modem is greater than 800 Kbps (100 KB / s).

What can't I do with my Web space?

Attempts to bring down our servers are forbidden. No warez, NO adult content, hacking, illegal activity, or hate group sites are allowed. Such sites are warned, then removed. In addition, you aren't allowed to use your e-mail to send Spam.

Are my log files counted towards my allotted space?

Your log files are not counted towards your space used.

Why do you cost so much less than other web hosts?
Many of the other web hosts have toll-free phone support 24 hours, 7 days per week. If we offered this, it would greatly increase our prices.

Are there any additional costs?

There are no additional costs. The only fees you need to pay are for the web hosting,, initial setup fees, and domain name (If Needed). Our prices are straight-forward and there are no strings attached.

Do I have to post KOALA HOSTING banner on my page?

You don't have to post our banner, nor any other material on your site. The content of your site is your choice. However, if you want a free site, then you must display our banner on your site.

Do you offer custom accounts?

Yes. Several of our clients have ordered custom accounts that meet their needs better than our normal accounts.

What is your fee regarding domain name registration?

New domain names cost $45.50 for the first two years. Each additional 2 years is $45.50 thereafter.

Do I have to pay the domain fee?

Yes. Anyone who registers a new domain name with a .com, .net, or .org extension (regardless of what web hosting provider one goes through) MUST pay the domain fee. There's really no way around this! If you wish to host a sub-domain name with us (i.e. ), the domain fee is not applicable.

How can I register foreign domain names (.uk, .se, .ca, etc)?

Either through us or on your own, we are now capable of ordering foreign domains and hosting them as well.

How long does it take for the world to access my domain name?

We, of course, will setup your domain name on our servers within 24 hours. While setting up your site, we will simultaneously register your domain name with the registrar. The registrar takes up to another 72 hours to complete new domain name registrations. However after this time period, it truly depends on ALL networks and ISPs of the world to update their servers and lookup your new domain name. Most popular dial-up ISPs (i.e. AOL, Earthlink, Slip.Net, Mindspring) take less then 6 hours or faster to update their servers, while others will take more than 2 days. So if you are still using a dial-up connection the Internet, make sure you have a reliable ISP that promply updates its DNS servers, so you can access right away.

What can I expect if I am transferring a domain name to KOALA HOSTING?

Expect an email from the registrar! If you have already registered your domain name, or transferring your domain name to us, Koala Hosting will send a modification template to your registrar, and they will in turn send it to the administrative, technical, or billing contact of the domain name involved. Only one person must agree to the email and reply-back to the registrar for the transfer to successfully go through.

How do I know if my domain name is still available?

Click here to perform a domain name check. This will lookup the registrar database to see if the desired domain name has yet to be registered.

How do I contact the domain registrar?

Send Us A E-Mail At This email address is being protected from spambots. You need JavaScript enabled to view it.

We will send you the neccessary information you may need



end faq

Managed service
We can manage your site for you giving you time to concentrate on more important things, and be assured you always have a up to date web site .
Our management service include:
  • Uploading of your site design, scripts and programs to our servers.
  • domain name transfer
  • Set up pop3 account/s
  • Set up email aliases
  • Set up autoresponders
  • Set up forms
  • Maintenance Package : Error tracking, diagnosis and repair.
  • Up to 12 changes of Graphics to your site per month.
  • Up to 12 changesof text to your site per month.
Price Per month $au 75.- Ex GST
To include this service in your package tick the managed site box on the signup form and we will invoice you for the period you prefer to pay .


Welcome to Koala Hosting Australia web hosting with cpanel and osCommerce

Phone Sales Or Support on (02)8212 4504


Take a quick tour

Mobile Ready

JSN Epic provides special built-in design optimized for modern mobile devices such as iPhone, Android and Windows Mobile-based.

You get the same original design, but delivered in compact format.

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Easy spam filter

box trapper spam filterAll our web hosting plans now comes with BOXTRAPPER as an added bonus. Boxtrapper protects your inbox from spam by forcing all people not on your white list to reply to a verifcation email


Fax to Email

Fax to email serviceFax to Email is the quickest way to send and receive faxes. Receive faxes through your email instantly. When you sign-up you can choose your own local fax number for your area or country and this will be your unique fax number.


Dedicated Virtual Servers

Virtual serverOur Dedicated Virtual Servers give you all the POWER and CONTROL of a stand alone server without the expensive hardware and running costs. This is a more flexible solution than web hosting, giving you ultra speeds and resources.


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